WE’RE HERE TO HELP
NexArt Support Desk
Send us the details of your order, delivery question, return request or product issue.
Support Request
Tell us what happened
Use the form first for the fastest routing. Include your order number, photos or tracking link when relevant.
Form not yet configured.
Install Contact Form 7, Fluent Forms or WPForms, then define
NEXART_CONTACT_FORM_SHORTCODE in wp-config.php.
Monday – Friday
9:00 – 18:00 CET
Usually within 24–48 hours
Belgium
Routing tip: For existing orders, include your order number so we can check status, payment and delivery history faster.
Need quick answers?
Visit FAQ →Support Areas
What can we help you with?
Need help choosing the right size, finish or collection?
Learn how the magnetic system works and what walls it's best for.
Get help with shipping times, tracking and delivery options.
We'll help you solve any issue with your order.
For collaborations, B2B, creators or interior projects.
Questions about future formats, collections or special projects.
FAQ
Quick Answers
We usually reply within 24–48 hours on business days.
If your message is about an existing order, please include your order number so we can help faster.
Yes. We can help you choose the right format, finish or collection.
Contact us with your order number and photos of the package or product. We’ll review it and help you with a replacement or solution.
You can check our FAQ page for shipping and returns information.
Before you write
Need product or mounting details?
Many setup, delivery and material questions are covered in our guides before you open a support request.